Veterans – Senator John Velis

May 2, 2021April 30, 2021

May 2nd, 2021 – Weekly Update

Happy May Everyone,

We had a big week over here in the State Senate. I’m very proud to announce that the Bond Bill to fund the reconstruction of the Holyoke Soldiers’ Home passed the Senate. After months of working tirelessly with staff, family, and residents, this is a huge step towards creating a new Home where we can care for our veterans with the dignity they deserve. The bill still hasn’t been signed into law yet , but I’m hopeful and will continue to work relentlessly to push this through.

Apart from the preparation for the Bond Bill, I was able to still get out into the community and meet with some constituents this week. On Monday, I took a meeting with the 509 chapter of the Service Employees International Union (SEIU). As the Vice-Chairman of the Joint Committee on Children, Families and Persons with Disabilities, I look forward to working with them on policy in the future.

I also met with Westfield State University’s student government this week to provide them with my annual update about the State Legislature. I’m very proud to have Westfield State in my district. These students are going to be our next generation of leaders and I’m always to happy to talk to them about what’s going on in the Legislature.

I was also able to tour another one of my favorite places in Westfield this week, the Boys and Girls Club. I, alongside State Senator Lesser from Springfield and Representative Pease from Westfield, toured their new addition. We also toured their new kitchen which has been vital during the course of this pandemic. We’re lucky to have such a hardworking and dedicated staff at our local Boys and Girls’ Club.

Also congratulations is in order for Miren Neyran Alcantara from Holyoke Community College and Miranda Kamukala of Springfield Technical Community College, two constituents of mine who are being celebrated this week by the Massachusetts Association of Community Colleges for being some of the highest academic achievers in our state’s entire Community College System! Both were named to the Phi Theta Kappa All-Massachusetts Academic Team for their outstanding academic achievement and student service. The community colleges in our region have some truly incredible students and congratulations to both on their achievements.

This Sunday marks Easter in the Greek Orthodox church! My family and I are very proud of our Greek heritage and faith. I’m very excited to be able to celebrate with them and I hope that as we move out of the pandemic, gatherings like this become more and more common. στην υγειά μας!

Recently I’ve started sending out newsletters from my office. You can sign up at senatorjohnvelis.com/newsletter/ to receive the newsletter right in your email inbox.

As always, if there is anything I can do to assist you, please never hesitate to reach out to my office. I can be reached at my email: john.velis@masenate.gov or by phone: (413) 572-3920 and you can find me online at senatorjohnvelis.com.

Sincerely,

John Velis

April 30, 2021

Massachusetts Senate Advances Holyoke Soldiers’ Home Bond Bill

(Boston–04/29/2021) On Thursday, April 29, 2021, the Massachusetts State Senate passed a bill authorizing $400 million in bonds for the design and construction of a new facility for the soldiers’ home in Holyoke. It also authorizes the issuance of $200 million in general obligation bonds to increase geographic equity and accessibility related to the continuum of long-term care services for Massachusetts veterans across the state, with an emphasis on those areas not primarily served by the soldiers’ homes in Chelsea or Holyoke.

“Massachusetts has always been a leader for veteran services, and this bill reflects the Senate’s deep commitment to those who have served our nation,” stated Senator John Velis (D-Westfield), Senate Chair of the Joint Committee on Veterans and Federal Affairs. “While our veteran population and their medical needs are changing, the Holyoke Soldiers’ Home’s mission remains the same: to provide care with honor and dignity. This bond bill will ensure that the next generation of residents at the Home receive the care with honor and dignity that they have earned in service to our country.”

“The funding in this bill will ensure that we begin to rethink how we deliver care to veterans of every generation across Massachusetts,” stated Senate President Karen E. Spilka (D-Ashland). “Ensuring that our veterans are connected to their communities is an important factor in ensuring that their physical and mental health is taken care of, and so I am proud of the steps we have taken to ensure geographic equity and accessibility, especially for our women and LGBTQ veterans, as well as veterans of color. Our quick action in passing this legislation will help ensure we maximize federal funds in this important endeavor.”

In passing the $400 million bond authorization for a new soldiers’ home in Holyoke, Massachusetts is eligible to receive up to 65 per cent in federal reimbursement through the Veterans Affairs State Home Construction Grant Program. The existing soldiers’ home in Holyoke was built in 1952 with many triple and quadruple-bed rooms. The bill passed by the Senate will advance the construction of a modern facility with a “small house” concept to meet the needs of future generations of veterans.

“To meet the needs of the ever changing veteran population, the bill adopted today is a reflection of the strong advocacy of the members of this Senate to begin providing the long-term care services desperately needed for all veterans across the Commonwealth,” said Senator Michael J. Rodrigues (D-Westport), Chair of the Senate Committee on Ways & Means. “I want to thank Senate President Spilka for her leadership along with Senators Rush, Velis, Feeney and others for their contributions to improve the bill to address regional equity and increase accessibility to services for our veterans who are not served by the soldiers’ homes in Chelsea or Holyoke.”

The Senate adopted an amendment on the floor to ensure that construction of the project utilizes a diverse workforce and provides for well-paying, middle class jobs. The amendment inserts Project Labor Agreement language that mandates a pre-bid, pre-hire labor agreement for the construction of the new facility in Holyoke, which will ensure that the workforce is local, diverse, inclusive, well-trained, safe and skilled.

Historically, such agreements on large taxpayer funded projects result in the completion of construction on-time and on or under budget. Additionally, this amendment mandates bold action to establish, recruit, and assist women, minority, and veteran owned businesses who may participate in the design and construction of the facility. The bill establishes the Access, Inclusion, and Diversity Committee to help set and monitor progress of diversity and inclusion goals and recommend solutions and programs to meet them, throughout the design and construction of the facility.

“The new Holyoke Soldier’s Home should be a safe, comfortable and welcoming facility worthy of its residents and their service to this country,” stated Senator Paul Feeney (D-Foxborough), the Senate Chair of the Joint Committee on Bonding, Capital Expenditures and State Assets. “Our veterans deserve the very best in care and treatment. The passage of this bond authorization will ensure that their needs are met for generations to come. I am proud that the Senate added additional language during our debate that strengthens the bill to reflect our Commonwealth’s collective values. It is critical that significant taxpayer funded projects of this scope be completed on-time and on-budget with a diverse, local, safe, well-trained and highly skilled workforce. Additionally, we should be working diligently to assist women, minority, and veteran owned businesses in creating jobs and opportunities now and in the future. The bill we passed today accomplishes these goals by authorizing funding for a modern facility for our Commonwealth’s veterans while expanding opportunities for many local working-class people in the construction trades.”

As part of the Senate’s commitment to increase geographic equity and accessibility for all veterans, the bill requires the Division of Capital Asset Management and Maintenance (DCAMM), in consultation with the Executive Office of Health and Human Services (EOHHS) and the Department of Veterans

Affairs (DVA), to hold hearings across the state to better understand the regional long-term care needs of veterans throughout the Commonwealth. Based on these hearings, communities will be better positioned to advocate for the $200 million authorized in new capital spending for long-term care services for veterans across the continuum of care, including potentially new “small home” satellite veterans’ homes, or new or expanded capital supports for community or home-based care.

One of many amendments adopted on the floor also requires the Department of Veteran’s Services to consider the needs of veterans in designing facilities to ensure new facilities meet the needs of a changing veteran population, while another requires plans for new long-term care facilities to prioritize equitable access, regardless of race, religion, sex, gender identity, and sexual orientation.

The bill must now be reconciled with the version recently passed by the House of Representatives.

###

March 22, 2021

Velis introduces legislation to support military families

(BOSTON 3/22/21) At the end of last month State Senator John C. Velis filed bill SD1372: An Act relative to military spouse-licensure portability, education and enrollment of dependents. This bill would help moving military families transition easier by speeding up the state professional licensing process, allowing children moving into the Commonwealth enroll in school prior to the move, and letting college students keep in-state tuition.

Relatively short durations of military assignments and long re-application processes often discourage military spouses from seeking their respective licenses when moving to a new state. This bill would require state agencies to accept or reject their application within 30 days of applying, which would help speed up the process of finding a new job.

The legislation would also create a “purple star campus” designation for schools with services geared towards frequently moving military families, including having designated-military family staff contacts and website resources for students and families. The bill would also allow rolling and virtual enrollment for students in military families who are going to move to the Commonwealth, alleviating the burden of missed deadlines and repeated classes that children with parents in the military often face.

For college students whose military family or sponsor move out the Commonwealth, the legislation also requires that they be deemed an in-state resident and still qualify for in-state tuition at institutions of higher education so long as they remain continuously enrolled.

“Moving around frequently is a fact of life for my fellow service persons in the military. It always has been. ” said Velis. “Spouses can’t work. Kids get stuck in the bureaucratic muck and fall behind in school. College students lose affordability. I just think that–we as a Commonwealth–should do everything on our power to ease transitions for families who are already sacrificing so much for us.”

Senator Velis worked closely with officials from the Department of Defense on this legislation, which follows many recommendations put forward by the Military Child Education Coalition.

“The Military Child Education Coalition applauds Massachusetts Senator John Velis and his fellow Senators for introducing SD 1372 calling for the adoption of a state-wide Purple Star Campus program,” said MCEC President and CEO Dr. Becky Porter. “The Purple Star Program has the ability to reshape the educational environment for our military-connected children and families for years to come. MCEC looks forward to increased opportunities to work side-by-side with state educators and administrators across the nation to help them earn their schools the designation of being recognized as a Purple Star Campus.”

Senator Velis is a major in the army reserves and was recently appointed the Chair of the Joint committee on Veterans and Federal Affairs.

This bill has not been referred to a committee yet.

###

March 21, 2021March 19, 2021

March 21, 2021 – Weekly Update

Happy St. Patrick’s Day Folks,

It was another busy week here in the State Senate. This week marked the first hearing on the Holyoke Soldiers’ Home Bond Bill. Elected officials, family members, veterans’ advocates, and myself testified before the Joint Committee on State Administration and Regulatory Oversight on the specifics of the bill, which would allow the state to build an entirely new facility. The need for a new Home has existed for far too long and the tragedy that occurred there this past spring has only made that more apparent. Our veterans are the best of us and therefore they deserve the best from us.

This past Thursday’s Senate session was fruitful as well. The Senate passed a coronavirus relief package aimed at small businesses. Among other things, it would make PPP loans non-taxable income and extend the tax filing deadline until May 17^th. As the light at end of the tunnel for this pandemic gets brighter and brighter, it’s paramount that the legislature continues to focus on the keystone of our economic recovery: small businesses.

In addition to the hearing about the bond bill this week, the Special Oversight Committee on the Soldiers’ Home in Holyoke also held a hearing on Friday. We heard testimony directly from Mark Pearlstein, who was appointed by the Governor to conduct an independent investigation on the COVID-19 outbreak at the Home. The purpose of these hearings is to find out the underlying institutional causes that led to the tragedy at the Home last spring and to make sure something like this never happens again.

Friday morning I also joined some of my colleagues and officials from Mercy Medical Center for their virtual legislative breakfast. It was an informative meeting where we heard directly from Mercy leadership about how the Center has adapted to COVID-19 to serve our communities.

On Wednesday I had the pleasure of presenting citations to two retiring Westfield Police officers, Terry Manos and William Ulrich. With a combined sixty-four years on the force, they did an excellent job serving and protecting our community. Thank you to the both of them and everyone here in my office is wishing them a happy retirement.

I’d also like to commend the staff and students at Holyoke Community College for being ranked amongst the best community colleges in the United States by AcademicInfluence.com this week. They were 20^th out of 839 schools across the country. They’re deserving of it and I know they will continue to help build a stronger workforce for the entire region.

This week, the Governor also announced new updates to the Vaccine eligibility timeline. On March 22^nd, individuals 60+ and workers in certain sectors will become eligible. On April 5^th, individuals 55+ and those with one comorbidity will become eligible. And on April 19^th, the general public will become eligible. If you have any questions on your eligibility, please visit www.mass.gov/covid-19-vaccine or my website link which I mention below.

Recently, I also started sending out both quarterly newsletters and weekly email updates regarding the COVID-19 vaccination rollout. To sign up for my COVID-19 updates, head to senatorjohnvelis.com/covid-19-updates/ To sign up for my quarterly newsletter, head to senatorjohnvelis.com/quarterly-newsletter/

As always, if there is anything I can do to assist you, please never hesitate to reach out to my office. I can be reached at my email: john.velis@masenate.gov or by phone: (413) 572-3920 and you can find me online at senatorjohnvelis.com.

Sláinte!

John Velis

Senator Velis presents Senate citations to Westfield Police officers, Terry Manos and William Ulrich, who retired this past year after 32 years each of service.

February 21, 2021February 19, 2021

February 21, 2021 – Weekly Update

Hello Everyone,

I hope you’re all doing well. I know many of you reached out to my office this week regarding COVID-19 vaccinations, especially on Thursday when the appointment website went down. This is completely unacceptable, and the system absolutely has to be improved.

When individuals 65+ and those with 2+ comorbidities became eligible to book appointments this week, over a million new people became eligible. The state received just over 110,000 doses from the federal government this past week, and we simply do not have the vaccines at this time for everyone to get an appointment immediately. That being said, it should not be this difficult to access the site, book an appointment, and get clear information. Although Governor Baker is unilaterally overseeing the vaccine rollout and vaccination locations, I will continue to communicate these issues and advocate for improvements. Next week, the Legislature will be holding a public, livestreamed oversight hearing on Thursday to hear directly from Administration officials on the rollout of the vaccine process and the website itself. We expect answers from those responsible for this failure and a better system must be delivered for our residents.

This Friday marked the official end of “bill filing” season. After weeks of requests, research, and revisions, my staff and I are excited to announce all the bills that we’ve filed in the Senate so far. I will still have the ability to file bills through the entire two-year session, but submitting by this deadline ensures that they will be heard by a committee promptly.

I’m also excited to announce that for this upcoming Legislative session, I will be the Vice Chair of the Joint Committee on Children, Families, and Persons with Disabilities as well as the Vice-Chair of the Joint Committee on Mental Health, Substance Abuse, and Recovery. As a veteran, I’m especially proud to announce my Chairmanship of the Joint Committee on Veterans and Federal Affairs. All of these are policy areas that I’m passionate about and I’m very much looking forward to a productive Legislative session.

As a part of the bill filing process, my staff and I have been taking meetings with many constituents and experts regarding issues facing the Commonwealth. Among those meetings I took this week, one that stands out is the meeting I had with Maryanne Frangules, the founder of the Massachusetts Organization of Addiction Recovery (MOAR). We discussed how COVID-19 has exacerbated difficulties for those suffering from addiction and how the Legislature and especially my new position as Vice-Chairmanship of the Mental Health, Substance Abuse, and Recovery can best help them in the upcoming session.

Thursday morning, I met with the Western Mass Legislative delegation to discuss how Baystate’s pending consolidation of psychiatric beds in the region and Holyoke Medical Center’s acquisition of Providence Behavior Health Hospital will affect the area. As always, we will work with our partners in both the Legislature and in the private sector to insure the best possible outcome for the patients of Western Mass.

As always, if there is anything I can do to assist you, please never hesitate to reach out to my office. I can be reached at my email: john.velis@masenate.gov or by phone: (413) 572-3920 and you can find me online at senatorjohnvelis.com.

Sincerely,

John Velis

February 17, 2021February 17, 2021

Velis named Chair of Veterans and Federal Affairs Committee

BOSTON (2/17/2021) – On Friday the Massachusetts State Senate announced new committee assignments for the 2021-2022 legislative session. Senator John Velis (D-Westfield) was named the Senate chair of the Joint Committee on Veterans and Federal Affairs. When asked about his new position, Senator Velis stressed the importance of delivering for those who have served our country.

“Those in our Armed Forces are selfless and courageous individuals who lay their lives on the line in defense of our great country. In turn, we need to do everything we can to make sure we are properly assisting and caring for those who serve and have served.” said Senator Velis, who is a Veteran and Major in the U.S. Army Reserves himself. “Our Veterans have their own unique needs and skillsets, and I am incredibly excited to chair the committee directly tasked with all aspects of Veteran affairs.”

Senator Velis will chair the Joint Committee alongside State Representative Paul McMurtry (D-Dedham). Senator Velis noted that he has filed several pieces of Veteran Affairs legislation on his own already and that he hopes to see several major Veterans Bills be signed by Governor Baker this session.

In addition to his chairmanship, Senator Velis was also named Vice-Chair of the Joint Committee on Mental Health, Substance Use and Recovery, and Vice-Chair of the Joint Committee on Children, Families and Persons with Disabilities.

“Both of these committees will be working on issues very near and dear to my heart,” said Senator Velis. “As someone who went through the special education system in Westfield, and as someone who has had their own struggles in recovery, I look forward to lending my personal insight to these committees as we work on legislation that will benefit residents across the Commonwealth.”

Senator Velis will also be sitting on five other joint committees in the 2021-2022 legislative session, including the Joint Committee on the Judiciary, the Joint Committee on Municipalities and Regional Government, the Joint Committee on Public Safety and Homeland Security, the Joint Committee on State Administration and Regulatory Oversight, and the Joint Committee on Tourism, Arts and Cultural Development.

###

January 29, 2021February 12, 2021

January 31, 2021 – Weekly Update

Hello Everyone,

Hard to believe we’re already at the end of January! 2021 is moving along and I hope this new year has been good to you all so far. This week I had several meetings regarding potential legislation to file in this new session, as well as the COVID-19 vaccine distribution process.

On Monday morning I met with Dave Cruise, President and CEO of the MassHire Hampden County Workforce Board. We had a informative conversation about companies and businesses in our district and how the Legislature can support them. Monday afternoon I sat down with Mayor Humason and Representative Pease to talk about our legislative priorities and how we can work together to benefit the City of Westfield.

On Tuesday I met with Westfield City Councilor Kristen Mello and other community members to discuss PFAS and a new potential study that would look at the impact of the contamination in food sources across the state.

This week my staff and I also met virtually with representatives from the U.S. Department of Defense to talk about potential legislation for Veterans and active military members in the Commonwealth. While I will be refiling several pieces of Veterans affairs legislation from my time in the House, I have a few new interesting initiatives I will be pursuing as well.

Earlier this week, the Baker Administration announced that individuals who are 75+ years old can begin to book appointments through mass.gov/covid-19-vaccine to receive the COVID-19 vaccine when Phase 2 begins on February 1^st. I have heard from many constituents this week about the difficulty and confusion of signing up for a vaccine appointment on the site. While the Governor is unilaterally overseeing the vaccination distribution, my office has been communicating with the Administration frequently to make our concerns clear.

This week I co-sponsored legislation to greatly improve the current vaccination booking process. SD300, An Act streamlining COVID-19 vaccination sign-up in Massachusetts, directs the Department of Public Health to immediately establish an accessible, one-stop online sign-up for COVID-19 vaccinations, as well as a 24/7 phone hotline in multiple languages. Ensuring access to the vaccine is crucial to recovering as a Commonwealth.

Last week several of my colleagues and I also sent a letter to Governor Baker asking for increased vaccination preparations in Hampden County, and I am glad that Eastfield Mall in Springfield will now be a mass vaccination site. I will continue to advocate to improve the vaccination process however I can, and my staff is available to assist with any questions or concerns you may. In addition, I will be sending out COVID email updates as new information becomes available. You can sign up to receive them at senatorjohnvelis.com/covid-19-updates/

As always if there is anything I can do to assist you, please never hesitate to reach out to my office. I can be reached at my email: john.velis@masenate.gov or by phone: (413) 572-3920 and you can find me online at senatorjohnvelis.com.

Sincerely,

John C. Velis

January 22, 2021January 22, 2021

‘We never received that request’: General says Massachusetts National Guard was initially unaware of rising death toll at Holyoke Soldiers’ Home

January 21st, 2020 – Stephanie Barry – MassLive, Photos by Sam Doran (State House News Service)

HOLYOKE — Ten months after the coronavirus tore through the Soldiers’ Home in Holyoke, the head of the state’s National Guard contingent testified before a legislative oversight committee that he never received a call for help from the facility when the disease took hold in March.

Maj. Gen. Gary W. Keefe, adjutant general of the Massachusetts National Guard and the new chairman of the Soldiers’ Home board of trustees, said he and 102 members of the guard arrived at the home late that month, when veterans began dying at an alarming rate, encountering carnage many staff have since recounted to a litany of investigators.

…

Sen. John Velis, D-Westfield, a committee member and combat veteran who has emerged as an advocate for the facility and families of veterans, challenged Sudders on the hierarchy that includes the Department of Veterans Services.

He pointed to a blistering report commissioned by Baker and authored by Boston attorney Mark Pearlstein that heaped blame for the death toll on upper management at the Soldiers’ Home and middle management for the state.

“Does it make sense to have that added layer of bureaucracy?” Velis asked Sudders. “The more people you have in that chain of command, the more instances of potential breakdown.”

Sudders stood behind the chain of command and highlighted the hasty reforms the state is pursuing, including a “refresh” of the Holyoke facility, staffing changes and a sprint toward a new, state-of-the-art home with a $300 million price tag.

Some of Sudders’ own testimony suggested she was unfamiliar with the culture at the Holyoke Soldiers’ Home until the crisis, including haphazard staffing.

“I was frankly stunned that there wasn’t a permanent schedule at the home,” Sudders testified, referring to staffing plans, though she maintained the levels were “adequate.”

Velis suggested Walsh’s call for help may have gotten lost in the tangled chain of command. In response to a request for comment, a spokeswoman for Sudders referred to a page in the Pearlstein report that concluded the call for the National Guard came to a halt with former Veterans’ Services Secretary Francisco Urena, whom Walsh emailed directly. Two days later, the cavalry arrived when other state leaders got wind of the magnitude of the crisis, the report says.

January 22, 2021

Health officials testify on the deadly COVID-19 outbreak at Holyoke Soldiers’ Home

January 21, 2020 – Audrey Russo, Morgyn Joubert – Western Mass News

SPRINGFIELD, MA (WGGB/WSHM) — Some of the state’s top health officials testified before state lawmakers Thursday on the deadly COVID-19 outbreak at the Holyoke Soldiers’ Home.

The joint legislative session looked to get to the bottom of staffing levels at the facility, where more than 75 veterans have died after testing positive for COVID-19.

Legislators not only discussed recent changes to how staffing is managed but also the requirements set to become a superintendent.

“You’re not giving staff certainty on their schedule, and people were having, not knowing what their schedule is going to be,” said Secretary of Health and Human Services Marylou Sudders.

Sudders fielded questions from legislators on why staff turnover rates were so high at the Holyoke Soldiers’ Home.

Members of a joint legislative committee tasked to investigate the deadly COVID-19 outbreak at the facility. On Thursday, they were eager to address the staffing shortages and other problems that caused the pandemic to spiral out of control.

“There was not the internal processes, clinical management, and operations, to withstand a pandemic,” she explained. “There are many nursing homes in Massachusetts that faced the pandemic, including Chelsea, but their internal structures didn’t collapse.”

The lawmakers questioned Sudders as to why a licensed nursing home administrator is preferred, but it’s not a requirement of a potential superintendent. That is a requirement at private facilities at the state.

Sudders said the distinction isn’t rigorous enough when it comes to the actual healthcare experience. She believes even a licensed nursing home administrator couldn’t have reigned the pandemic in, given the home’s operational failings.

“I don’t think one person would have been able to have stopped that,” she noted.

One of the committee members, State Senator John Velis, said the goal is to find solutions.

“We need to transition to the going forward part of this,” Velis said.

Velis added that after speaking with families, his concerns about staffing linked to the home’s ability to facilitate resident visits once again.

“You’ve got all these veteran residents not able to speak to their families, talk to their families in a meaningful way. I would say so I’m concerned about that impact,” he noted.

In-person visits are canceled for the time being at the home.

Acting Superintendent Val Liptak and the state’s Veterans Services Secretary Cheryl Poppe also testified on Thursday.

The legislative committee’s report is due in the spring, roughly one year since the outbreak began.

January 22, 2021January 22, 2021

Senator Velis, Legislators, Bring up Concerns during Holyoke Soldiers’ Home Oversight Hearing

BOSTON (1/22/2020)

On Thursday the Legislature’s Special Oversight Committee on the Holyoke Soldiers’ Home held a virtual public hearing for administration officials and staff to directly testify. Senator John Velis, who represents the city of Holyoke and sits on the committee, stated that the hearing was an opportunity to bring up concerns and learn more about how to improve the Home.

“It is clear that staffing and oversight problems at the Home have existed for a long time. I have heard many concerns from families and staff directly, and it was critical to bring these issues up,” said Senator Velis. “The goal is to figure out how we can address these problems going forward so a tragedy like last spring never happens again.”

Major General Gary Keefe, who was recently named the new Chair of the Soldiers’ Home Board of Trustees, was among those who testified in front of the committee. General Keefe is the adjutant general of the Massachusetts National Guard and was in charge of the guardsmen who were deployed to the Home in March to respond to the outbreak.

General Keefe said that when he first arrived at the Home at the end of March, “it was bedlam.” Responding to a question about the chain of command at the Home, the General stated that a standardization of policies and regulations at the Home is badly needed.

One of the first to testify was the Secretary of the Executive Office of Health and Human Services, Marylou Sudders. After a series of questions regarding staffing levels and administration positions at the facility, the Secretary noted that they are continuing to work to improve staffing levels and that recruitment is always a challenge.

In a comment to the Secretary, Senator Velis said that families have continued to report that staffing shortages at the Home have contributed to visitation problems. “All these families want to do is see their loved ones. The isolation that COVID-19 has brought upon these Veterans is terrible, and I am worried about the impact this time period will have on their mental health.”

Secretary Sudders responded that shutting down visitations last spring and then later this fall again were some of the hardest decisions she has ever had to make. She said that she was hopeful that family visits and socialization with other residents will improve with increased vaccinations and new testing models. She also stated that she has asked Secretary of Veteran Services Cheryl Poppe to come up with a new visitation model for the Home.

Another topic discussed was the recommendations the architecture firm, Payette, has made for a new Soldiers’ Home facility. Their plan, which was commissioned by the Baker administration, calls for 180-204 beds for the new Home, a decrease from the pre-COVID capacity of 235 beds.

Senator Velis stressed that the bed projection needs to be increased, mainly because there is no way to accurately predict how many Veterans will rely on the Home in the future. “I would rather be in a position 20 years from now where we’ve got a few vacancies as opposed to waiting lists where constituents can’t get a bed at the Home.”

Kevin Jourdain, the former Chair of the Board of Trustees, also testified on Thursday that the number of beds should not be decreased. “We can’t predict the next war, the next military conflict. We’re supposed to be building a facility for the next 100 years, not for the next 10 years,” said Jourdain.

Mr. Jourdain also emphasized the importance of instituting an ombudsman’s office at the Home to ensure that residents and families have an confidential and independent resource to reach out to when issues arise. In the FY’2021 budget, an amendment by Senator Velis to provide funding for an

ombudsman’s office at the Soldiers Home’ was successfully adopted. Mr. Jourdain stated that such a position would greatly help to improve oversight of the Home.

The hearing, which lasted from 1PM until just before 7PM, is the first the Committee has held in the new year. A report from the Committee, along with possible legislation, is due by the end of March.

###