HOLYOKE — The second hearing before a legislative oversight committee on the COVID-19 crisis at the Soldiers’ Home in Holyoke is set to highlight accounts from staff who cared for sick and dying patients during the outbreak.
The hearing Tuesday at Holyoke Community College comes a week after an initial, in-person hearing largely featuring families of veterans. They testified about fathers and husbands who were sickened by or succumbed to the virus as the state-run nursing home for veterans reportedly descended into chaos.
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State Sen. John Velis, D-Westfield, represents a district that includes Holyoke and is a veteran himself. He said he and his staff have mulled feedback he received in “listening sessions” with families over the summer and the first round of hearings.
Velis said he plans to press witnesses on Tuesday about the need for an ombudsman to act as conduit between the veterans and their families and the staff and administrators of the Soldiers’ Home.
“Families and residents need an independent, impartial and confidential person to talk to when things come up,” Velis said. “An ombudsman would be that independent watchdog on the ground who investigates issues when they arise.”